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Technical Hotline

 

Availability

If you cannot find an answer to you questions in the extensive publications and information as well as in our FAQ area in our portal, please do not hesitate to contact our telephone advice service for an individual answer for you technical questions.

 

Day Times morning Times afternoon
Monday 09.00 − 11.00 14.00 − 16.00
Tuesday 09.00 − 11.00 14.00 − 16.00
Wednesday - -
Thursday 09.00 − 11.00 14.00 − 16.00
Friday 09.00 − 11.00 -

General advice

  • The statements given on the phone are the professional opinion of ift Rosenheim. They are not equate with the statement of a regulatory authority, such as the responsible building authority.

  • Due to the statutes, ift Rosenheim has to observe the principles of neutrality and objectivity. Therefore, ift Rosenheim can only have a supporting role. That is, the information given on the phone have no planning or advisory character.

  • No statements are made to third parties regarding test reports (e.g. results, classifications, etc.).

  • No statements are made on ongoing procedures.

  • Within an expert opinion, questions can also be answered in writing. The costs will be charged on a time and material basis.

  • Binding statements can only be made within an assessment on-site, when the object-related factors can also be taken into account. Further details as well as the contacts can be found in the division expert opinion.


Notes for callers from European countries

If the 0900-number is not available, that is for callers from abroad or if 0900-numbers are blocked, it is still possible to get an information on the phone for an individual answer of your questions. Please fill in the form Hotline Order, sign it and return is to us.

 

Notes for ift members

This service is free of charge for ift members. Please call the ift-central under +49 8031 261-0. You will be connected with the adequate employee. In order to verify your membership, please provide your ift-membership number.

 

Notes for ifz members

ifz members can use the service of the technical hotline for a proportion of costs of 35% (€ 1,24 per minute from German fixed-line phones, prices for calls from mobile phones depend on the provider). The members have received this special telephone number in writing. With you ifz-membership number you can also reach this service by calling +49 8031 261-0.  > to ifz

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Technical Hotline

 +49 900 1854850

€ 1,99 per minute from German fixed-line phones. Prices for calls from mobile phones depend on the provider. Sequence 60/1.

The first minute is always charged in full and from the second minutes the settlement is made by seconds.

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