Customer feedback and complaint management

With your feedback, you help us to continuously improve our service to your satisfaction. Please select from the following questionnaires: Test, Certification or MessTec.

As a customer, you also have the opportunity to lodge a complaint, regardless of whether it concerns a professional finding/decision, an invoice or any other situation or misconduct worthy of criticism. To do this, click on "Complaints & appeals".

Two test engineers carry out a test on a window test rig. One checks the test specimen, the second sits in front of the computer.

Feedback "Tests"

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Expert with blue helmet

Feedback "Certification"

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Arbeiter schweißt an einem Metallstück

Feedback "ift MessTec"

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Hand wirft Zettel mit schlechtgelauntem Smiley in eine Wahl-Box

Complaints & appeals

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